Last Updated: July 29, 2025
PHARMACY PARTNER NETWORK
Hedfirst provides prescription services through our network of licensed pharmacy partners. Pharmacy partners are selected based on medication type and availability to ensure you receive the most appropriate treatment for your condition.
OUR PHARMACY PARTNERS
CraftedRX - Compounding Pharmacy Services
Contact Information:
609 N State Hwy 47, Suite C
Warrenton, MO 63383
Phone: 888-788-0485
Email: info@crafted-rx.com
CraftedRX specializes in custom compounded medications, including standard compounded formulations and specialized sterile preparations. As a licensed compounding pharmacy, they create personalized medications tailored to specific patient needs when commercial alternatives are not available or suitable.
Important Compounding Disclaimer: Compounded medications are prepared by licensed pharmacies but are not FDA-approved. The FDA does not review compounded medications for safety, effectiveness, or quality. These medications are created using pharmaceutical-grade ingredients according to professional compounding standards.
RxOutreach - Generic Medication Services
Contact Information:
3171 Riverport Tech Center Drive
Maryland Heights, MO 63043
Phone: 1-314-222-0472 or 1-888-796-1234
Email: questions@rxoutreach.org
Website: rxoutreach.org
RxOutreach provides access to FDA-approved generic medications, offering cost-effective alternatives to brand-name prescriptions while maintaining therapeutic effectiveness.
PRESCRIPTION FULFILLMENT
How Pharmacy Selection Works
Your healthcare provider determines which pharmacy partner to use based on the specific medication prescribed and availability. Patients do not select the pharmacy - assignments are made based on:
- Medication Type: Compounded or generic preparations
- Availability: Which pharmacy stocks or can prepare your prescribed medication
- Clinical Appropriateness: Most suitable pharmacy for your specific treatment
Nationwide Shipping
All pharmacy partners provide nationwide shipping with discreet packaging. Most prescriptions are processed within 1-2 business days after approval.
IMPORTANT MEDICATION INFORMATION
FDA-Approved vs. Compounded Medications
- Generic Medications: FDA-approved medications that have the same active ingredients, strength, and dosage as brand-name drugs
- Compounded Medications: Custom preparations made by licensed pharmacies that are not FDA-approved and have not undergone FDA review for safety, effectiveness, or quality
Medication Safety
- Take medications exactly as prescribed by your healthcare provider
- Report any adverse reactions or concerns to your provider immediately
- Store medications according to provided instructions
- Do not use medications past their expiration date
- Do not share medications with others
Patient Responsibility
- Ensure delivery address and contact information are current
- Be available to receive shipments requiring signature confirmation
- Contact the appropriate pharmacy directly for fulfillment questions:
- CraftedRX: 888-788-0485
- RxOutreach: 1-314-222-0472 or 1-888-796-1234
- Contact your Hedfirst provider for medical questions about prescriptions
REGULATORY AND LEGAL INFORMATION
Pharmacy Licensing and Compliance
All pharmacy partners are fully licensed and compliant with applicable state and federal regulations governing pharmaceutical services. Medications are prepared according to professional pharmacy standards and regulatory requirements.
Service Limitations
- Medication availability may vary by pharmacy partner
- Geographic restrictions may apply to certain services
- Shipping delays may occur due to weather, holidays, or carrier issues
- Insurance coverage varies by pharmacy partner and medication type
Payment and Billing
- Prescription costs are separate from Hedfirst consultation fees
- Payment is typically required at time of prescription processing
- Some pharmacy partners may accept insurance coverage
- Contact the dispensing pharmacy for billing questions and payment options
PATIENT RIGHTS
You have the right to:
- Receive medications meeting quality and safety standards
- Access clear medication information and instructions
- Professional service from pharmacy staff
- Confidential handling of prescription information
- Report concerns and receive appropriate follow-up
CONTACT INFORMATION
For Medical Questions About Prescriptions
Hedfirst Healthcare Team
Phone: +1 888-427-1796
Email: support@hedfirst.com
Secure Messaging: Through your patient portal
For Prescription Fulfillment Questions
Contact the pharmacy that filled your prescription:
- CraftedRX: 888-788-0485
- RxOutreach: 1-314-222-0472 or 1-888-796-1234
For Service Issues or Complaints
Hedfirst Customer Support
Phone: +1 888-427-1796
Email: support@hedfirst.com
This disclaimer provides important information about prescription services. Please review carefully and contact us with questions.
